Cancellation Policy

Due to the limited space and high demand for our programs if you cannot attend your course for any reason, our course change and cancellation policy is:

Deadline Action Cost / Refund
Up to 72 hours prior to start date ·      Change courses No cost
·      Withdraw Refund of course fee less $25.00
Within 72 hours of start date ·      Change courses $75.00 fee
·      Withdraw No refund

 

You can change courses up to 72 hours before your course start date without penalty. If you withdraw from the course before that deadline we will refund the cost of your course, less a $25-course withdrawal fee.

Unfortunately, we cannot offer any refund if you need to withdraw from the course within 72 hours of the start date.  We can, however, switch you into another course for a $75.00 administrative fee.

If you have any questions or would like to make a change please contact :

Motorcycle Training Program

Phone: 613 238 1513 ext. 221
Email: ridesafe@ottawasafetycouncil.ca
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